Shipping Policy

OUR PRODUCTION TIME

All item is made to order.
Production time is 5-7 business days.

WHERE WE SHIP

We ship internationally to all country
from Thailand.

SHIPPING METHODS

Register airmail : 10-21 business days.
Check your tracking
 

DHL express : 2-3 business days.
(Spend up to $250 free ship by DHL express.)
Check your tracking
 

*During COVID-19 situation the shipping
available only DHL express
.

PACKAGE LOST OR RETURN

After package is shipped, package will
be handed over to carrier. We are unable
to gain extra information of delivery
status more than customers.
We will try to provide you all support
until final delivery. Please fill in complete
and correct shipping address information
(English only) when you make your order.

In case package is returned to us due to
customer input wrong shipping address,
resending package shipping cost will be
required. Please carefully check your
shipping address when you make an
order to avoid this issue.

EXTRA COSTS

Your country may require you to pay
import fees, customs, duties, and
value-added taxes (VAT), etc. which isn’t
included in the price and shipping cost
listed on our website. These charges are
the sole responsibility of the customer.

*Mr. & Mrs. Sniff will not replace or offer
refunds for orders which are abandoned
due to non-payment of taxes and fees
required by your country.